Privacy Policy

At Maven Autobody, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our collision repair services.

Last Updated: January 2025

Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, and phone number
• Mailing address
• Vehicle information (make, model, year, VIN when applicable)
• Insurance information
• Details about collision damage and repair needs

Automatically Collected Information

• IP address and browser information
• Pages visited on our website
• Time and date of visits
• Referring website information

How We Use Your Information

We use your information for the following purposes:

• Providing collision repair estimates and services
• Communicating with you about your vehicle repair
• Processing insurance claims and coordinating with insurance companies
• Scheduling appointments and service reminders
• Improving our website and services
• Sending important updates about your repair status
• Complying with legal and regulatory requirements

Information Sharing

We may share your information in the following circumstances:

With Your Consent

We will share your information when you give us explicit permission to do so.

Service Providers

We may share information with trusted third parties who help us provide our services, including:

• Insurance companies (with your authorization)
• Parts suppliers and vendors
• Payment processing companies
• Software service providers

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your personal information (subject to legal and business requirements)
• Opt-out: You may opt out of non-essential communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information to third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: